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Cultural Competency Program for Oral Health Professionals

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Credit Information


J. Nadine Gracia MD, MSCE

Deputy Assistant Secretary for Minority Health
Director, Office of Minority Health U.S. Department of Health and Human Services

C. Godfrey Jacobs

Program Manager
SRA International

Crystal L. Barksdale, Ph.D.

Senior Research Analyst
SRA International

Learning Objectives

At the conclusion of this continuing education activity, participants should be able to:

  1. Recognize issues related to cultural competency in oral health care.
  2. Describe the benefits of providing culturally and linguistically appropriate oral health care.
  3. Identify strategies to promote self-awareness about attitudes, beliefs, biases, and behaviors.
  4. Describe steps to take to provide culturally and linguistically appropriate services.
  5. State key factors in enhancing prevention and treatment services in oral health care.
  6. List the components of culturally and linguistically appropriate oral health care and services.
  7. Identify and describe culturally and linguistically appropriate practice management strategies.
  8. Explain the meaning of communication and the characteristics of effective communication.
  9. Articulate why effective communication is important in providing culturally and linguistically appropriate oral health care and services.
  10. Identify barriers to effective communication.
  11. Describe how differences in communication styles affect the ability to provide culturally and linguistically appropriate services in oral health.

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Goal/Statement of Need

According to U.S. Census data, minorities now comprise roughly one-third of the U.S. population, and it is anticipated that these groups will be in the majority by 2042. It is projected that more than half of all children in the U.S. will be minorities by 2023. These changes are attributable to a wide variety of reasons and it is clear that our nation is becoming more diverse; what is less clear is the access to and quality of the health care that Limited English Proficiency (LEP) and culturally diverse individuals will receive. In order to provide the most appropriate, highest quality oral health care to diverse populations and to help eliminate oral health disparities, the Cultural Competency Program for Oral Health Professionals was developed to equip oral health professionals with the knowledge, skills, and awareness related to the provision of culturally and linguistically appropriate oral health care.

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Target Audience

This activity is designed for oral health care providers including Dental Assistants, Dental Hygienists, Dentists, Dental Specialists and any other professional who has the unique opportunity to help improve access to care, quality of care, and oral health outcomes of all patients.

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Credit Designation

Professional Learning Services, LLC (PLS), Winsted, CT is an ADA CERP Recognized Provider (5/1/2017 - 6/30/2021). ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. PLS designates this activity for 6 continuing education credits. PLS has partnered with the Office of Minority Health, Department of HHS.

PLS is designated as an approved Provider by the American Academy of Dental Hygiene, Inc. (January 1, - December 31, 2018). Approval does not imply acceptance by a state or provincial Board of Dentistry.

Original Release Date: April 17, 2014

Last Date of Review: April 17, 2016

Expiration Date: April 1, 2019

Estimated Time to Complete this Activity: 6 hours

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Disclosure Policy

It is the policy of Cine-Med, that faculty/planners disclose any financial or other relationships with commercial companies whose products may be discussed in the educational activity. Cine-Med, also requires that faculty disclose any unlabeled or investigative use of pharmaceutical products and medical devices. Images that have been falsified or manipulated to misrepresent treatment outcomes are prohibited.

None of the faculty/planners for this activity has a conflict of interest, and there is no use of unlabeled or investigative pharmaceutical products or medical devices. No images have been falsified or manipulated to misrepresent treatment outcomes.The educational objectives, content, and selection of educational methods and instructors are conducted independent of any commercial entity.

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How to Obtain Credit

To receive credit for this activity participants must read the online material, register on this site, complete the continuing education activity evaluation, and score 70% or higher on the posttest. Deadline for submission of the evaluation and posttest expires as stated above. Certificates and statements of credit are sent to the participant's computer. That's it - no need to wait for the certificate to be mailed to you!

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The information provided in this continuing education activity is for general education purposes only. The information is not warranted to be inclusive of all approaches to a medical issue or exclusive of other methods for obtaining the same result. The material is not meant to substitute for the independent professional judgment of a physician, dentist or other health care professional relative to diagnostic and treatment options for a specific patient's medical condition. Cine-Med and Astute Technology do not warrant the completeness, accuracy, or usefulness of any options, advice, services, or other information provided through this activity. In no event will Cine-Med, Astute Technology, its employees or its affiliates be liable for any decision made or action taken in reliance upon the information provided through this activity.

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